Privacy Policy

1. Introduction

EganAI, LLC ("Upsella," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS marketing platform and visit our website at upsella.com.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Shopify store data (order history, products, customer information)
• Payment information (processed securely through third-party providers)
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Protect against fraudulent or unauthorized activity

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is SOC 2 Type II certified and uses industry-standard encryption.

5. TCPA/CTIA Compliance

Our SMS marketing services are fully compliant with the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA) guidelines. We provide automatic opt-out handling and maintain detailed consent records.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Website: upsella.com/contact