Get in touch

Have questions about Upsella? Want to see a demo? Our team is here to help you get started with AI-powered SMS upsells for your Shopify store.

Whether you're curious about features, pricing, or need technical support, we're ready to answer your questions and help you maximize your store's revenue potential.

Email Support

[email protected]

We respond to all emails within 24 hours

Live Chat

Available Mon-Fri, 9am-6pm EST

Average response time: 2 minutes

Business Hours

Monday - Friday: 9am - 6pm EST

Emergency support available 24/7 for Enterprise plans

Send us a message

World-Class Support

Our dedicated team is committed to helping you succeed with SMS marketing. Here's what you can expect when you reach out.

Fast Response Times

Our support team typically responds within 2 hours during business hours. For urgent issues, we prioritize your request to minimize any disruption to your store.

Expert Assistance

Our team includes e-commerce specialists and SMS marketing experts who understand Shopify stores inside and out. Get advice that actually helps grow your business.

Comprehensive Help

From initial setup questions to advanced campaign optimization, we provide guidance at every step. No question is too basic or too complex for our team.

Quick Answers

Before reaching out, you might find your answer here. For more detailed information, visit our FAQ page.

How long does setup take?

Most stores are up and running in under 10 minutes.

Do I need technical skills?

No coding required. Upsella integrates with one click.

What if I need to cancel?

Cancel anytime with no penalties or hidden fees.

Is there a free trial?

Yes, 14-day free trial with no credit card required.